Privacy Policy & Terms
Last updated: May 21, 2025
Privacy Policy
This Privacy Policy describes how RidersPK ("we", "our", or "us") collects, uses, and shares your personal information when you use our website and services.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Complete your profile
- Use our services as a driver or customer
- Contact our customer support
- Respond to surveys or promotions
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new products and services
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Information Sharing
We may share your information with:
- Other users as needed to facilitate your transactions
- Service providers who perform services on our behalf
- Law enforcement or other third parties if required by law
- In connection with a business transaction such as a merger or acquisition
Your Choices
You can access, update, or delete your account information at any time by logging into your account settings. You can also opt out of marketing communications by following the unsubscribe instructions in our emails.
Data Retention
We retain your information as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@riderspk.com.